GENERAL RETURN POLICY
If for any reason you are not entirely satisfied with your purchase you have the possibility of returning the products. We offer you 14 days of return from the day you receive your package. Please note that the product should be returned unused and with the original GLYNIT labels. Products returned without labels or products that are not in the same condition as they were received, may risk depreciation. As soon as we have processed your return, we will send a confirmation by e-mail, and we will refund the amount to the payment card you paid with. The amount will be visible on your account within 10 working days. We will refund the full amount of the returned item(s), but not the original shipping costs, and you are responsible for the return cost of shipping.
To create a return, please download our return form, print it, fill it in and finally, put it inside your return package. Click here to download the return form. You choose the courier and the return fees will not be refunded by GLYNIT. We recommend that you choose a shipping method with track and trace, so you will be protected in case the package gets lost in transit.
If you have any further questions, please contact us by e-mail: firstname.lastname@example.org. Please include your order number in the e-mail to ease the service.
All orders placed before 4PM (CET) on a working day are shipped within the same day. When placing an order at GLYNIT you will automatically receive an order confirmation by e-mail. Orders are not shipped during weekends and holidays. When your order is ready to be shipped, you will receive a delivery confirmation with a track & trace number, so you can follow your order. It may take up to 24 hours for the track & trace number to be active.
SHIPPING & DELIVERY THE NETHERLANDS
SHIPPING & DELIVERY WITHIN EU (ZONE 1)
a €4,95 shipping fee will be added to your order.
Standard delivery time: 2-3 working days.
SHIPPING & DELIVERY WITHIN EU (ZONE 2)
Austria, Czech Republic, Denmark, France, Hungary, Luxembourg, Poland.
a €9,95 shipping fee will be added to your order.
Standard delivery time: 3-5 working days.
SHIPPING & DELIVERY WITHIN EU (ZONE 3)Greece, Switzerland
Bulgaria, Croatia, Estonia, Finland, Greece, Ireland, Italy, Latvia, Lithuania, Malta, Portugal, Romania, Slovakia, Slovenia, Spain, United Kingdom, Sweden.
a €14,95 shipping fee will be added to your order. Standard delivery time: 3-5 working days.
SHIPPING & DELIVERY WITHIN EU (ZONE 4)
a €19,95 shipping fee will be added to your order. Standard delivery time: 5-8 working days.
SHIPPING & DELIVERY REST OF WORLD
a €24,95 shipping fee will be added to your order (0-1KG)
a €29,95 shipping fee will be added to your order (1-2KG)
a €34,95 shipping fee will be added to your order (2-3KG)
Standard delivery time: 8-14 working days.
Please note that customers outside the EU, may be subject to import duties and taxes, which are charged once the order reaches the country of destination. These charges are the customers’ responsibility. GLYNIT has no control over additional charges in relation to customs clearance. For further information about local duties, please contact your country’s local customs office.